Win a bottle of champagne!

Anyone who hands in one of our comment cards about their customer experience is automatically entered into our monthly draw for two bottles of champagne. We just love it when the winner collects their prize…it adds an extra sparkle to our day as well as to theirs.

If you want to be in with a chance of winning our monthly prize make sure you complete the comments card which will go in to the relevant draw.

All the data from the Comment Cards which are filled out in our restaurant is collated.  You can find out below the percentage of people marking ‘good’ on these cards.

Month
Comment Cards
Food Quality
Food Service
Drinks Service
Value
Overall
March 20
173
95.4%
89.0%
90.8%
89.0%
95.4%
July 20
60
100%
93.3%
95.0%
98.3%
100%
August 20
293
97.6%
91.8%
91.5%
96.2%
97.6%

In 2020 so far, of the 614 comment cards received, 96.5% of our customers judged our food as good to excellent

MARCH

* Always nice staff. Good quality food and a reasonable price. Mrs S.B. [Burton-on-Trent]
* Very good gluten free options. Mr S.H. [Ripley]
* Lovely food and good service. We have visited a few times now and never been disappointed. Mrs C.H. [Swadlincote]
* Lasagne was very good. Tasty meat. Good work chef. Mr A.P. [Burton-on-Trent]
* Really enjoyed it. Very nice breakfast. Mr C.J. [Barton under Needwood]
* Supurb food, enjoyed it very much thank you. You are excellently consistent. Dr. V.B. [Sutton Coldfield]
* Good friendly “crew” who made us feel welcome. Food was hot and tasty. Mr D.H. [Derby]
* Beautiful Sunday roast. Mrs L.D. [Cannock]
* Alyssa was very attentive. Clear and excellent service. Well done and thank you. Well trained. Mr N.C. [Plymouth]
* Fantastic place, so pleased we came here. Will tell our friends. Friendly staff with smiley faces. Really helpful! Mr D.S. [Sutton Coldfield]
* Good food and plenty of it for the price. Mr C.B. [Location Unknown]

JULY

* Always good, nice to be back! – Mrs C.W [Tamworth]
* Delightful – Mrs J.B [Unknown]
* Very good service from our waitress (Mya) – Mr S.M [Derby]
* Lovely, welcoming pub/restaurant with attentive staff – Ms D.J [Walsall]
* Excellent venue. Great staff. Great food – Mrs A M [Stone]
* Field was very friendly, helpful and polite – Ms R.P [Tamworth]
* Delicious as always – Mrs S.B [Derby]
* Always consistently excellent – Mr J.T [Derby]
* Will definitely call in again – Mrs J.B [Derby]
* Great service, great food, great team – [Anonymous]

AUGUST

* Usual high standard. Rachael was excellent. Mrs A.C. [Milton Keynes]
* Quality food at sensible pricing! Nice to sit in the conservatory with views of the marina. Mrs J.B. [Woodville]
* Service was quick and friendly service despite being busy. Miss A.R. [Lichfield]
* Lewis was a great host. Miss E.T. [Sutton Coldfield]
* Thank you for the nice birthday experience for my wife. Mr N.M. [Erdington]
* Very good atmosphere considering COVID!! 😊 Mr S.S. [Tamworth]
* Lovely environment; staff friendly but professional. Would recommend. Miss A.B. [Stoke-on-Trent]
* We live in Birmingham and try to come when we can! Mr L.Y. [Birmingham]
* Super value, good COVID setup. Anon [Location unknown]
* Alyssa was very friendly, helpful and attentive. Mrs R.B. [Stinchcombe]