Win a bottle of champagne!

Anyone who hands in one of our comment cards about their customer experience is automatically entered into our monthly draw for two bottles of champagne. We just love it when the winner collects their prize…it adds an extra sparkle to our day as well as to theirs.

If you want to be in with a chance of winning our monthly prize make sure you complete the comments card which will go in to the relevant draw.

All the data from the Comment Cards which are filled out in our restaurant is collated.  You can find out below the percentage of people marking ‘good’ on these cards.

Month
Comment Cards
Food Quality
Food Service
Drinks Service
Value
Overall
may 19
504
96%
91.7%
93.5%
90.3%
96.4%
april 19
378
96%
88.1%
89.4%
87.3%
95%
March 19
277
92.8%
87.7%
87.4%
85.2%
92.8%

In 2018, of the 4849 comment cards received, 96.2% of our customers judged our food to be good to excellent

MARCH 2019

* This was our first visit to The Waterfront. We were very impressed and will definitely be returning. Mrs S.S. [Chellaston]
* Love your chips. Service from staff excellent. Mrs R.A. [Sutton Coldfield]
* Excellent breakfast and lunch. Will recommend to family and friends. Mrs D.K. [Long Eaton]
* It was like the food had been cooked with love. It was wonderful. Ms. K.P. [Location Unknown]
* Really lovely meal. Very pleasant, lovely, bubbly staff. Will definitely come again. Mr P.T. [Sutton Coldfield]
* Love the new menu. The sharing platter was excellent. Mrs D.H. [Walsall]
* Food and service was outstanding. Was really well looked after by all staff. Mrs J.C. [Stretton]
* Looked after by the lovely Lani again. A constant joy at The Waterfront. Always lovely and always smiling. Miss S.M. [Barton under Needwood]
* A nice way to start the weekend. Mr P.A. [Burton-on-Trent]

APRIL 2019

* We stay at Wychnor Park 3 times a year and always come here. Fabulous. Miss C.T. [Location Unknown]
* A lovely little hidden gem of a place, everyone friendly with service and a smile. Mr B.C. [Warrington]
* Beautiful good, nice and relaxing despite being busy. Thank you! Mr M.W. [Mickleover]
* Very good service for a busy bank holiday. Mr T.H. [Rocester]
* Mask was great with lovely service and smile. We felt welcomed. Miss S.R. [Derby]
* Popped in for a quick snack before the cinema. Will definitely be coming back for a meal. Mr I.D. [Lichfield]
* 1st time here – excellent friendly service, good quality food. Miss S.D. [Hilton]
* Thank you for the birthday champagne – it was a lovely gesture J Ms R.C. [Stapenhill]
* Good service by Mya! Lovely and friendly. Mr A.H. [Walsall]
*We always come here when my boyfriend does something wrong because he knows it is my favourite place! Miss F.T. [Swadlincote]

MAY 2019

* Visiting from Ireland and would recommend this place to everyone. A+ service. Mr P.S. [Ireland]
* Very clean and friendly service. Mr R.B. [Tamworth]
* Excellent lunch, we will be back. Mrs A.W. [Walsall]
* Fantastic experience. First time visit, will return again. Mrs S.M. [Amington]
* Excellent food and service in a lovely location – we would definitely recommend. Miss L.H. [Hednesford]
* Lovely atmosphere, service great. Pleasant and cosy. Miss M.G. [Boney Hay]
* Really nice place and relaxing atmosphere. Mr M.K. [Swadlincote]
* Food was brilliant. Compliments to the chef!! Mr S.O. [Burntwood]
* Mark was great with lovely service and smile. We felt welcomed. Miss S.R. [Derby]
* Very pleasant visit. Staff lovely. Mr J.H. [Tamworth]
* Excellent service and consideration of dietary requirements – much appreciated. Miss C.B. [Netherseal]
* Perfect place ***** J Miss P.P. [Burton-on-Trent]