Win a bottle of champagne!

Anyone who hands in one of our comment cards about their customer experience is automatically entered into our monthly draw for two bottles of champagne. We just love it when the winner collects their prize…it adds an extra sparkle to our day as well as to theirs.

If you want to be in with a chance of winning our monthly prize make sure you complete the comments card which will go in to the relevant draw.

All the data from the Comment Cards which are filled out in our restaurant is collated.  You can find out below the percentage of people marking ‘good’ on these cards.

Month
Comment Cards
Food Quality
Food Service
Drinks Service
Value
Overall
july 19
315
97.5%
91.7%
87.6%
90.5%
94.9%
june 19
329
95.4%
89.7%
91.8%
89.1%
94.5%
May 19
504
96%
91.7%
93.5%
90.3%
96.4%

In 2019 so far, of the 2501 comment cards received, 96.3% of our customers judged our food as good to excellent

MAY 2019

* Visiting from Ireland and would recommend this place to everyone. A+ service. Mr P.S. [Ireland]
* Very clean and friendly service. Mr R.B. [Tamworth]
* Excellent lunch, we will be back. Mrs A.W. [Walsall]
* Fantastic experience. First time visit, will return again. Mrs S.M. [Amington]
* Excellent food and service in a lovely location – we would definitely recommend. Miss L.H. [Hednesford]
* Lovely atmosphere, service great. Pleasant and cosy. Miss M.G. [Boney Hay]
* Really nice place and relaxing atmosphere. Mr M.K. [Swadlincote]
* Food was brilliant. Compliments to the chef!! Mr S.O. [Burntwood]
* Mark was great with lovely service and smile. We felt welcomed. Miss S.R. [Derby]
* Very pleasant visit. Staff lovely. Mr J.H. [Tamworth]
* Excellent service and consideration of dietary requirements – much appreciated. Miss C.B. [Netherseal]
* Perfect place ***** J Miss P.P. [Burton-on-Trent]

JUNE 2019

* Have been here lots of times. Mrs E.L. [Derby]
* Love The Waterfront – always good service. Mrs J.D. [Barton under Needwood]
* Lovely clean restaurant. Food lovely – really enjoyed it – we will be back. Mrs J.B. [Derby]
* Polite, efficient and speedy. Mrs M.W. [Ashby]
* Always excellent service and experience – staff always really friendly. Miss L.K. [Lichfield]
* Would return. Very good experience. Mrs C.C. [Fazeley]
* Very nice meal, service very quick didn’t have to wait long to be served. Mrs S.S. [Derby]
* Lovely family lunch celebrating birthdays. Mrs B.R. [Stoke-on-Trent]
* Very picturesque on the water. Food was great value for money – large portions! Miss G.P. [Leicester]

JULY 2019

* Very busy but food very enjoyable. Mrs K.D. [Cannock]
* Excellent – wanted more profiteroles – so good!! Great service and setting. Mrs M.M. [Soton]
* A lovely lunch, enhanced by Tom our waiter. Mrs M.T. [Royston]
* Thanks for hosting our 21st and 65th birthday meal! Ms G.Z.[Burton-on-Trent]
* Excellent quality of service and delicious food considering how busy the restaurant was (Friday Lunch). Miss J.M. [Burton-on-Trent]
* Can’t wait to come again! J Mrs A.G.[Sutton Coldfield]
* Had a really pleasant evening, as we did last time we came. Miss E.S. [Burton-on-Trent]
* Jack was very polite and gave us excellent service. A delightful young man. Mrs D.J. [Location Unknown]
* Overall a lovely experience. Had a lovely lady serve us (Tash) – very smiley and friendly. Miss K.R. [Burton-on-Trent]
* Very hospitable, catered to all our requests and improvised. Thank you for an excellent night. Mrs J.G. [West Midlands]