Win a bottle of champagne!

Anyone who hands in one of our comment cards about their customer experience is automatically entered into our monthly draw for two bottles of champagne. We just love it when the winner collects their prize…it adds an extra sparkle to our day as well as to theirs.

Winners of the champagne for the last 6 months have been contacted and we are awaiting replies for them to collect the monthly prize.

If you want to be in with a chance of winning our monthly prize make sure you complete the comments card which will go in to the relevant draw.

All the data from the Comment Cards which are filled out in our restaurant is collated.  You can find out below the percentage of people marking ‘excellent’ on these cards.

Month
Comment Cards
Food Quality
Food Service
Drinks Service
Value
Overall
JANUARY 18
259
96.1%
95.8%
96.9%
86.5%
96.1%
DECEMber 17
345
95.1%
87.8%
89.9%
80.6%
92.2%
NOVEMBER 17
296
96.6%
92.6%
92.6%
83.8%
94.3%

In 2017, of the 4175 comment cards received, 93.1% of our customers judged our food to be excellent

january 2018

*Excellent service from Josh. Thank you. Mr & Mrs Walker [Walsall]

*Good quality beer. Delicious fish & chips. Friendly service. Mrs M.S. [Tamworth]

*Outstanding food for the money. Mrs H.J. [Derby]

*Friendly & polite. Will tell friends and family. Mr V.C. [Walsall]

*Excellent service as usual. Mr S.L. [Lichfield]

*Excellent. Jordan was great. Mrs C.P. [Castle Gresley]

*Josh was fantastic. An asset to your team. Mr R. [Location Unknown]

*Always happy with the food here. Mrs P.B. [Tamworth]

*Your server Lani is fab. Chips are yummy. Miss C.M. [Burton upon Trent]

*FAN-TAS-TIC. Mr M.M. [Derby]

*Seabass was lovely. Staff were very helpful and friendly. Mr. W.L. [Leicestershire]

*Fab! Fab! Fab! We’ll be back! Miss M.S. [Location Unknown]

*Glad we were told about your pub. Mrs P.B. [Barton-under-Needwood]

* A very pleasant first experience. Good beer, food and ambience. Mr D.S. [Sutton Coldfield]

*Amazing food. The salmon was fabulous. Mrs P.C. [Walsall]

*First time here on Sunday and it was stunning. Miss S.L. [Cannock]

*Lovely, relaxing atmosphere. Tasty food, prompt and friendly service. Mrs S.P. [Stoke on Trent]

*Food served in a quick and very professional way. Good value. Mr G.G. [Lichfield]

*Usual excellent food & service Miss S.C. [Sutton Coldfield]

*Love the Marina Platter. Miss D.W. [Lichfield]

December 2017

*Friendly staff, great food, very efficient. Mr J.G. [Down]

*Very good, helpful staff, food very good. Mrs J.W. [Rugeley]

*Beautiful food. Miss D.L. [Burton upon Trent]

*Great place…have returned numerous times… and intend to come back. Miss L.B. [Lichfield]

*A relaxing and enjoyable experience. A.G. [Nottingham]

* Nice place to come on Boxing Day morning. Mr M.W. [Walton-on-Trent]

*Good food, excellent ambience & service. Mr G.M. [Burton upon Trent]

*Visited on several occasions- excellent food & service. Mrs P.B. [Tamworth]

*Lovely atmosphere. Pleasant & friendly staff as usual. Miss R.H [Tamworth]

*Christmas dinner was wonderful. Lovely turkey. Mr A.M. [Rugeley]

*Lovely place. Very cosy & warm. Miss K.A. [Chesterfield]

*Always very enjoyable. Mrs P.G. [Rugeley]

*Server was great and helped us out with gluten free options. Thank you. Mrs D.G. [Barton-under-Needwood]

*Superb service. Mr S.A [Swadlincote]

*Came last week and I’ve been dreaming of the meal since, so came back today. Miss L.B. [Birmingham]

*Really nice view overlooking the marina. Mr R.G. [Sutton Coldfield]

*Good Christmas background music and friendly staff. Mrs J.T. [Sutton Coldfield]

* It’s my favourite place to dine. Mrs K.P. [Swadlincote]

*A lovely atmosphere. Christmas crackers were a bonus. Mrs A.L. [Lichfield]

november 2017

*Very good meal yet again. Mr P.S. [Derbyshire]

*Visiting friends…the restaurant came highly recommended and did not disappoint. Mrs S.E. [Swadlincote]

*Visit often, enjoy the food and ambience. Friendly staff and great prices. Mrs L.B [Burton upon Trent]

*Served us a pudding not on the menu so really helpful. Great service. Mr D.G [Lichfield]

*Food amazing along with service. Booked a wedding in the Crow’s Nest. Miss L.P [Walsall]

*Super service, delicious food and brilliant portions. Miss H.W [Peterborough]

*Good quality lunch. Mr I.S [Sutton Coldfield]

*Good service, relaxed atmosphere, nice fire, good quality, lots of space. Mrs C.H [Mickleover]

*Very nice fresh food and the service was very quick and friendly. Mr S.M [Tamworth]

*Great food, always delicious. Mrs E.P [Derby]

*Great fish & chips. Lovely Sunday afternoon setting. Miss Z.A [Swadlincote]

*Really enjoyed our Sunday lunch. Very tasty. Mrs C.P [Swadlincote]

*Super place, super food, super service, super lunch. Thank you. Mrs S.H [Derby]

*Good as ever. Don’t change. Mr B.C [Tamworth]

*Nice to see a quality independent pub. Miss A.W [Unknown location]

*Excellent in every aspect from when we walked through the door. Mr B.L [Derby]

*Lovely atmosphere. Lovely food. Lovely atmosphere. Prof J.A [Sutton Coldfield]

*Jordan was brilliant – could not do enough for us. Nice table & atmosphere. Thanks Waterfront. Mr S.C [Burton upon Trent]

*Beautiful setting, food amazing, very good throughout. Will recommend. Mrs S.H [Lichfield]

*Second time we’ve visited in 4 days Mrs S.T [Bewdley]

*Great food, fab selection of drinks in a beautiful setting. Mrs L.J [Cannock]