Win a bottle of champagne!

Anyone who hands in one of our comment cards about their customer experience is automatically entered into our monthly draw for two bottles of champagne. We just love it when the winner collects their prize…it adds an extra sparkle to our day as well as to theirs.

Latest winners can be found on our News page.

All the data from the Comment Cards which are filled out in our restaurant is collated.  You can find out below the percentage of people marking ‘excellent’ on these cards.

Month
Comment Cards
Food Quality
Food Service
Drinks Service
Value
Overall
November 2016
234
95.7%
91.9%
91.9%
87.6%
93.6%
December 2016
247
95.5%
85.4%
89.5%
83.8%
91.9%
January 2017
114
93.0%
94.7%
93.0%
83.3%
93.9%
February 2017
243
91.4%
90.1%
93.8%
77.0%
90.5%
March 2017
419
92.8%
87.1%
91.4%
79.2%
89.0%
April 2017
518
92.9%
81.9%
89.6%
82.2%
90.9%

In 2016, of the 4063 comment cards received, 93.1% of our customers judged our food to be good

April 2017

  • Best pizza I’ve ever had. Excellent all round. Wish we had one in Carlisle!  Mrs M. R. [Carlisle]
  • Came because there’d be no young children. Previous pub full of kids and dogs! Mrs J. R. [Burton]
  • Really looked after my special dietary needs. Food beautifully cooked. Mrs K. B. [Lichfield]
  • Lovely lunch. Good service. Great views.  Mrs S. W. [Witney, Oxon]
  • Enjoyed it last time so much I came back for my birthday. Amazing stone bass. Miss A. G. [Burton]
  • Food and service unreal (world class some may say).  Ms E. T. [Hull]
  • Excellent fish dishes in magical situation. Who needs to go to Skegness?  Mrs J. S. [Derby]
  • Lovely food. We hadn’t booked and had to wait but well worth it!  Mrs J. G.
  • Makeover is impressive. Love the bar. Such a classy place.  Miss. S. C. [Barton]
  • First visit. Nicely surprised. Good value for money.  Mr T. A, [Stafford]
  • Good quality food & drink. Good portions. Friendly service.  Ms C. C. [Lichfield]

March 2017

  • Met here on a blind date. Husband and I came to celebrate seven years!  Mrs J. M. [Measham]
  • Excellent lunch! Worth the trip from Surrey.  Mrs P. A. [Shepperton]
  • Food was perfect, and even specific request catered for. Thank you.  Miss C. M. [Cannock]
  • A welcoming environment. Great food and good choice.  Mr A. L. [Birmingham]
  • Wanted to eat somewhere with a view and a bit different from Wetherspoons!  Mrs C. B. [Walsall]
  • First visit since refurbishment – excellent.  Mrs C. E. [Lichfield]
  • Lovely setting. Professional staff. Delicious food. Will be revisiting again.  Mrs S. S. [Sutton Coldfield]
  • Caesar salad to die for. Compliments to the chef!  Mrs H. B. [Walsall]
  • Some quite adventurous items on the menu which we enjoyed.  Mr S. M. [Oxford]
  • Friendly, courteous & efficient staff. Excellent well-presented food.  Mr M. C. [Sutton Coldfield]
  • Have been here many times & will continue to come for many years.  Mrs K. H. [Codnor]
  • Lovely Mother’s Day. Excellent food. Brilliant service. Will recommend and be back.  Mrs C. K. [Walsall]
  • Great staff. Enthralled watching your pizza chef at work.  Mrs J. H. [Ripley]

February 2017

  • Congratulations on new, fresh-looking renovations.  Mrs P. M.
  • Much improved Sunday lunch. Very impressed and I’ve eaten at Turners & Simpsons!  Mrs J. C. [Lichfield]
  • Came across you by chance. What a find! Five star. Would recommend any time. Mr C. W. [Gigglesthorpe]
  • Lovely sharing platter. Warm welcoming pub with good service.  Ms B. W. [Nottingham]
  • Love the new look. Very pleasurable experience. Food excellent!  Mrs J. P. [Alrewas]
  • Felt relaxed on my own and not out of place. Friendly service second to none. Mrs S. M. [Walsall]
  • Amazing food and service. Perfect choice for my birthday.  Miss E. T. [Burntwood]