Win a bottle of champagne!

Anyone who hands in one of our comment cards about their customer experience is automatically entered into our monthly draw for two bottles of champagne. We just love it when the winner collects their prize…it adds an extra sparkle to our day as well as to theirs.

Winners of the champagne for the last 6 months have been contacted and we are awaiting replies for them to collect the monthly prize.

If you want to be in with a chance of winning our monthly prize make sure you complete the comments card which will go in to the relevant draw.

All the data from the Comment Cards which are filled out in our restaurant is collated.  You can find out below the percentage of people marking ‘excellent’ on these cards.

Month
Comment Cards
Food Quality
Food Service
Drinks Service
Value
Overall
march 18
402
95.5%
93.3%
93.0%
88.6%
96.0%
FEBRuary 18
280
95.4%
96.1%
97.1%
86.8%
95.7%
January 18
259
96.1%
95.8%
96.9%
86.5%
96.1%

In 2017, of the 4175 comment cards received, 93.1% of our customers judged our food to be excellent

march 2018

*Very good service. Craig was very helpful. Will come again. Mrs C.L [Barton under Needwood]
*Food was fantastic. Every happy and friendly. Mr M.L [Swadlincote]
*Super first visit will come again – super service. Mr K.H. [Sutton Coldfield]
*Amazing food, great service and beautiful surroundings. Mr C.E [Walsall]
*Regular visitors and still rate the venue highly. Mr A.B [Tamworth]
*Best steak in a while. Amazing friendly service. Great Atmosphere. Mr D.H [Burton Upon Trent]
*No less than excellent as usual. Mrs S.F [Lichfield]
*Food was fantastic. Every happy and friendly. Mr M.L [Swadlincote]
*Staff were attentive and excellent. Mrs C.R [Location Unknown]
*Very polite and friendly service from Phoebe. Chef is excellent. Mr G.B [Barton under Needwood]
*Lovely food and staff. Staff are very sociable. Mr S.R [Rugeley]
*Always a great meal with great service. Mr R.P [Beaworthy – Devon]
*Quick service and well priced. [Anonymous]

FEBRuARY 2018

*An excellent venue for food with all the Marina has to offer. Mrs J.A [Lichfield]
*Really pleasant experience- lovely food and great service Miss L.B [Lichfield]
*Love food, amazing waitress, very polite. Couldn’t have asked for a better evening Miss A.G [Burton upon Trent]
*Everything was Fantastic! Mr T.W [Branston]
*Excellent Food, Friendly Staff, Efficient Service. Mrs D.L [Rugeley]
*Best Fish and Chips we have had. Mrs G.C [Location Unknown]
*Amazing food, service and atmosphere. Mr J.R [cannock]
*Amazing food, very attentive staff. Steak was cooked to perfection. Miss S.W [Newcastle upon Tyne]
*Fantastic service, staff were really friendly and couldn’t do enough for us. Food was very quick but tasted amazing. Thank you. Mr P.B [Rugeley]
*Brilliant service, great staff. 10/10 Experience. Mr J.E [Hednesford]
*Lovely meal. Great Service. Thank You. Miss H.M [Walsall]
*First class location, food and service Mr T.R [Barton under Needwood]
*Really enjoyed the food and the waterside setting, ambience too along with friendly staff. Mrs J.C [Walton on Trent]
*Lovely meal, friendly waitress who recommended our dessert to us. Great Choice. Thank you Georgia will definitely come again. Mr J.B [Sutton Coldfield]
*Very good experience. Staff are great and very happy to help. Josh was great. Mr K.C [Swadlincote]
*Food was absolutely delicious and the service faultless! Mr D.C [Derby]
*Friendly Service and polite staff. Mr G.M [Stonall]
*Fabulous sirloin of beef. Excellent staff. Mr P.H [Leicester]
*Good service with a smile and good food. Mrs M.M [Cannock]
*Fish and Chips excellent. Nice and Hot. Waitress Service very good Mrs T.L [Barton under Needwood]

january 2018

*Excellent service from Josh. Thank you. Mr & Mrs Walker [Walsall]

*Good quality beer. Delicious fish & chips. Friendly service. Mrs M.S. [Tamworth]

*Outstanding food for the money. Mrs H.J. [Derby]

*Friendly & polite. Will tell friends and family. Mr V.C. [Walsall]

*Excellent service as usual. Mr S.L. [Lichfield]

*Excellent. Jordan was great. Mrs C.P. [Castle Gresley]

*Josh was fantastic. An asset to your team. Mr R. [Location Unknown]

*Always happy with the food here. Mrs P.B. [Tamworth]

*Your server Lani is fab. Chips are yummy. Miss C.M. [Burton upon Trent]

*FAN-TAS-TIC. Mr M.M. [Derby]

*Seabass was lovely. Staff were very helpful and friendly. Mr. W.L. [Leicestershire]

*Fab! Fab! Fab! We’ll be back! Miss M.S. [Location Unknown]

*Glad we were told about your pub. Mrs P.B. [Barton-under-Needwood]

* A very pleasant first experience. Good beer, food and ambience. Mr D.S. [Sutton Coldfield]

*Amazing food. The salmon was fabulous. Mrs P.C. [Walsall]

*First time here on Sunday and it was stunning. Miss S.L. [Cannock]

*Lovely, relaxing atmosphere. Tasty food, prompt and friendly service. Mrs S.P. [Stoke on Trent]

*Food served in a quick and very professional way. Good value. Mr G.G. [Lichfield]

*Usual excellent food & service Miss S.C. [Sutton Coldfield]

*Love the Marina Platter. Miss D.W. [Lichfield]